1. Our privacy commitment
RAFFIZZ HOLDINGS SDN. BHD. (202501039781 (1641190-P)) runs raffizzholdings.xyz for sports goods, fitness equipment, apparel, footwear, accessories, training tools, and related products. We handle customer information only for shopping, delivery, and support purposes.
2. Details connected to sports and fitness orders
We may collect customer name, email, delivery address, billing information, order history, payment confirmation, and product-support details such as size, fit, equipment type, missing parts, or training-tool enquiries.
3. How we support customers
The information helps us pack and deliver orders, respond to product questions, check sizing or equipment concerns, review delivery issues, and process eligible return or exchange requests.
4. Sharing for order fulfilment
Courier services, payment processors, website service providers, and legal authorities may receive only the information needed for their role. Customer data is not sold to third parties.
5. Cookies and website performance
Cookies and logs may remember cart activity, protect account sessions, measure website performance, and help us understand browsing issues. Technical data may include browser, IP address, device, and page activity.
6. Questions about personal data
To ask about access, correction, or privacy handling, contact rafizzholding@outlook.com or write to C10-1, JALAN AMPANG UTAMA 1/1, TAMAN AMPANG UTAMA, 68000 AMPANG, SELANGOR.